You have a recent version of Firefox and you run into a page that requires a QuickTime plug-in.
It asks you to install the plug-in manually but there is no way to do it. You probably looked for it everywhere and even Apple web site says, "it comes with your Mac already."
Root Cause:
It appears that if you have a QuickTime plug in file in /Library/Internet Plug Ins/QuickTime Plugin.plugin this issue can occur. It also appears that this isn't really needed.
I had this Mac for quite a while with all different versions of Firefox running, so I would not be surprised if the old plug-in was not removed when it had to be after a certain version of Firefox.
Work Around:
If you hesitate to do any of these "internal" activities below, then try using Safari browser. That's I have been getting around before I found this answer.
Possible Fix:
- Quit Firefox
- Open your Finder and head to /Library/Internet Plug Ins/ and cut QuickTime Plugin.plugin and paste that onto the Desktop or any other directory outside of it. In fact you will need this since Safari will need this.
- Start Firefox again.
- Try the page with Quick Time again
1 comment:
Very helpful. Thanks...did it and it worked. :) Time for some surfing time.
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