Symptom:
You have a compatible Android phone (like the MotoX or Galaxy) but the text message download fails. Note that iPhone is not compatible with your Mazda.
Root Cause:
You have too many messages.
Fix:
Remove and clear all previously stored text messages. Keep the limit to about 200 or less.
Note also that having your SMS mode in Hangout or not does not make the difference. If the message count is small enough it will work both ways.
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