Monday, May 31, 2010

HP ILO 100 KVM Invalid username/password Error

Symptom

You have an HP DL Series server such as DL150. You did purchase and installed the KVM license key, it did work for some time but now whenever you connect you get

"Invalid username/password. You have been disconnected"

Cause


Something has gone wild in the ILO Flash memory.


Fix

ssh as an admin into the ILO interface. For most cases you should use putty program which is free and downloadable.

Then type in the following commands:

show map1 license
(just to play it safe and copy and paste this into a suitable text file on your computer)
reset map1 license

Session will then hang.

Log back into the web utility and the KVM feature should now work.


Originally Appeared on: http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1275318554605+28353475&threadId=1404325


4 comments:

DanielSkelt said...

Thanks! Worked using putty via telnet...

Anonymous said...

This did not work for me.
I tried ssh and telnet.
The commands executed as you stated But still get same error.

Any other ideas?

Appreciate it.

Anonymous said...

This did not work.
I ssh'ed and telnet and ran the commands successfully but still get same error.

Manabu Tokunaga said...

Sorry the solution did not work. If I were you I would try to reload the flash and also re-install the license key from the UI. If all else fails, it is time to contact HP. I was just sharing what worked for me.